Terms for the Weight Loss Programme
Last updated 19th June 2026
These Terms & Conditions apply to all coaching services provided by Square Hill Nutrition & Weight Loss Management. By purchasing or participating in any programme, package or coaching service, you confirm that you have read and agree to these Terms.
1. Services
Square Hill Nutrition & Weight Loss Management provides nutrition, lifestyle and weight management coaching designated to support long-term wellbeing. Services are educational in nature and do not replace medical advice, diagnosis or treatment from a qualified healthcare professional.
2. Client Responsibility
Clients acknowledge that they are responsible for their own health decisions and participation in the programme.
Clients agree to:
* Provide accurate and honest information
* Inform Square Hill Nutrition & Weight Loss Management of any medical conditions, medications or changes in health
* Follow advice at their own discretion
* Seeks medical advice where appropriate
3. Health Information
Clients understand that recommendations are based on the information they provide. Square Hill Nutrition & Weight Loss Management cannot be held responsible for outcomes resulting from incomplete or inaccurate information.
4. Medical Disclaimer
Square Hill Nutrition & Weight Loss Management does not diagnose, treat, cure or prevent disease. Clients should consult a GP or healthcare provider before making significant dietary or lifestyle changes, especially if they have a medical condition, take medication, are pregnant or breastfeeding or have a history of eating disorders.
5. Individual Results
Results vary and no guarantees are made regarding weight loss, symptom improvement or other outcomes.
6. Programme Fees
Fees are confirmed at purchase.
Where payment plans are offered, they remain payable in full even if the programme is not completed.
7. Cancellation and Refunds
Programme fees are generally non-refundable once services have started. Nothing in these Terms affects your statutory rights under UK consumer law.
8. Appointment Changes
Clients are asked to provide at least 24 hours' notice if they need to reschedule a session. Where sufficient notice is provided, appointments may be rearranged subject to availability. Sessions missed without notice may be have limitations when rebooking.
9. Communication between sessions
Support between sessions is provided via email, What's App or a phone call. Responses are during business hours and are not made on a Friday, Saturday or Sunday.
10. Confidentiality
Client information is confidential and handled in line with the Privacy Policy. Information may be disclosed where required by law or for safety reasons.
11. Intellectual Property
All resources and programme materials remain the property of Square Hill Nutrition & Weight Loss Management. They are for personal use only any may not be copied, shared, or resold without permission.
12. Limitation of Liability
Square Hill Nutrition & Weight Loss Management is not liable for any injury, loss, damage or adverse reaction arising from the use of its information or resources. Participation is voluntary and at the client's own risk.
13. Square Hill Nutrition & Weight Loss Management may update these Terms & Conditions at any time. The latest version will be available on the website.
Contact
Square Hill Nutrition & Weight Loss Management
Email: info@squarehillnutrition.co.uk
Website: www.squarehillnutrition.co.uk